Job Summary

Serves under general policy direction from the Commissioners Court. Works collaboratively with other Travis County Executives to achieve the goals and objectives of the Commissioners Court. Provides executive direction and manages a broad range of functions relating to Emergency Services, the Office of Emergency Management, Emergency Medical Services, Technology and Communications, and Fire Marshal's Office. Oversees the development of programs that increase efficiency, effectiveness and long-range planning for these functions. Operates as the direct supervisor for all department heads and appointed officials within these Emergency Services functional areas. Provides administrative support and liaison services for the Medical Examiner's Office. Directs the planning, financial, and administrative functions of the department. Oversees an internal work force of Travis County employees as well as coordinates with other governmental entities to ensure that contracted services and interlocal agreements meet the needs of Travis County residents. Develops and interprets policy and procedures. Interacts with constituents and other governmental entities. Sets the standards for best management practices. Provides demand-responsive support to the Commissioners Court on complex issues, and manages multiple departments through senior administrators to ensure completion of performance mission and objectives in compliance with multi-million dollar operating budget.

Distinguishing Characteristics: This is a job classification within the County Executive job family; appointed by the Commissioners Court, the incumbent serves as the chief executive for the Emergency Services functional areas and is the chief liaison between the Commissioners Court and these functional areas. The County Executive for Emergency Services serves as a member of the county's executive management team and may serve as the Court's designee in matters related to Emergency Services.

Duties and Responsibilities


  • Emergency Services: enhancing the safety and security of Travis County residents and visitors by coordinating emergency medical services, first responder services, emergency services districts, small cities/villages, investigatory, and communication services both within the County and with partner providers.
  • Emergency Medical Services: including the delivery of EMS services by ground and air, coordinating with partner providers.
  • Technology and Communications: including oversight of the wireless communication systems, which support Emergency Services staff and partner providers.
  • Medical Examiner's Office: including liaison to the Commissioner's Court staff and administration to ensure that the Medical Examiner's Office meets the statutory requirements.
  • Fire Marshal's Office: including liaison to the Commissioner's Court for administration and staff to ensure the enforcement of the statutory requirements including the Fire Code.
  • Office of Emergency Management: including the delivery and coordination of emergency assistance during events and disasters in the local area and surrounding counties, working with partner agencies in relief efforts.
  • Any other areas assigned by the Commissioners Court. DUTIES AND RESPONSIBILITIES: As the Chief Executive in the Emergency Services functional area, the County Executive is responsible for:

  • Policy development (both recommended to the Court for approval or at the direction of the Court), review, implementation and management.

  • Program and project development, review, implementation and management.
  • Budget development, review, implementation and management. Contract negotiations, development, and monitoring.
  • Planning, directing, and reviewing the management oversight for multiple divisions, through division directors.
  • Hiring authority, firing authority, performance management, policy adherence, and grievance matters.
  • Overseeing development of performance measures for functional areas to ensure alignment with short and long range goals and objectives, and as a member of the Executive Management Team.
  • Demonstrating continuous effort to improve operations and seamless customer service, including plans for future services and budgetary requirements.
  • Interaction with the public, other governmental agencies, organizations (both for-profit and not-for-profit), and other concerned citizens.
  • Collaborative interaction with Travis County elected and appointed officials, department heads, and officials from other governmental agencies, with proven ability to negotiate mutually acceptable agreements.
  • Presenting technical information clearly and logically in a manner that is easily understood to Commissioners Court, and various and diverse audiences.
  • Cultivating cooperative partnerships with other elected and appointed officials and department heads, within the organization, outside public and private organizations to provide infrastructure, and conduct needs assessments to monitor and improve customer service delivery.
  • Directing and collaborating on research and development in prioritized areas such as, program development, projected personnel requirements, funding projections, and future legislation.
  • Collaborating on a regular basis with local policy makers to ensure consistency of plans and projections with local standards, legislative mandates and community expectations.
  • Compliance with Federal, State, and Local codes, county policies, and directives from the Commissioners Court.
  • Performs other job-related duties as assigned. Minimum Requirements

Education and Experience*:* Bachelor's degree in Business Administration, Management, Public Administration or a field directly related to one or more of the functional areas assigned;


Eight (8) years of professional management and leadership experience including significant previous employment experience in position(s) of a similar scope and responsibilities, to include Emergency Services Programs at the executive level of state and local government, or public sector management/administration;

Five (5) years combined senior professional management and leadership experience at the executive level of state or local government, or public sector management/administration, including supervision of managerial and professional level work activities with responsibility for developing, implementing, and managing goals and objectives with significant organizational impact; developing work plans and/or strategic plans, and developing operating and capital budgets.

Licenses, Registrations, Certifications, or Special Requirements: Valid Texas Driver's License.

Preferred: Master's degree in Business Administration, Management, Public Administration or a field directly related to one or more of the functional areas assigned.

Knowledge, Skills, and Abilities: Demonstrated Knowledge of:

  • Theory, principles, policies, practices and techniques relating to the functional areas, including emergency services, personnel management, managerial accounting, natural resource management, and risk management.
  • Theory, principles, policies, practices and techniques relating to public administration at the executive level including budgeting from various funding sources, complex contract negotiations and administration, planning, communication and presentations, research and systems analysis.
  • Federal, State, Local and County applicable laws, codes, rules, regulations and guidelines.
  • Computer equipment and software packages related to functional areas and executive management.
  • Problem solving, technical analysis, modeling and statistical analysis, alternatives analysis.
  • Business letter writing, grammar and punctuation, and report preparation. Demonstrated Skill in:

  • Collaboration, such as consensus-building, management of cross-functional teams, successful management of employee conflict, and dispute resolution and negotiation.

  • Communication, orally and in writing, with small and large, diverse groups.
  • Leadership and Management of a diverse group of employees, including service, clerical, professional, and management level employees.
  • Critical thinking, such as problem-solving, decision-making, and exercising independent judgment and business acumen.
  • Project management and coordination, on an executive level, with internal employees, outside contractors, and other stakeholders. Demonstrated Ability to:

  • Lead and manage employees respectfully at all levels within span of control.

  • Develop short range and long term plans to meet and facilitate the vision set by the Commissioners Court; effectively communicate the vision, plans and goals to employees at all levels within span of control.
  • Maintain professional ethics and personal integrity, representing the County in a professional manner.
  • Direct and interpret quantitative, financial and systems analysis of business problems.
  • Develop or lead others in developing or changing programs to foster increased efficiency and effectiveness.
  • Evaluate impact of a policy, procedure, plan and/or program, by itself and in relationship to other policies, procedures, plans or programs.
  • Work in diverse, decentralized, multi-faceted organization.
  • Create and successfully manage organizational change.
  • Develop and interpret policies, procedures, codes, ordinances, regulations, laws and contracts.
  • Write complex reports and business correspondence, including graphs and charts.
  • Effectively present information senior management and public group, to Commissioners Court, senior management, employees and public groups, including the State Legislature utilizing tact and diplomacy.
  • Establish and maintain effective working relationships with County Executives, Commissioners Court and staff, Elected and Appointed Officials, Attorneys, Judges, other Department Heads, media, representatives of multiple outside agencies, other County employees and officials, and the general public.
  • Negotiate conflict and create collaborative solutions.
  • Negotiate complex contracts with public and private sector partners to share or leverage resources.
  • Develop and evaluate legislative initiatives to improve the effectiveness and efficiency of business operations and/or enhance regulatory powers for the better good of County residents.
  • Keep up with evolving communications technology and social media as it relates to community preparedness for natural disasters. Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, listening, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, carrying, extreme ambient temperatures, stress, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, driving, client/customer contact, balancing, occasional indoor/outdoor activities to perform the essential functions.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. PLEASE NOTE: INTERVIEWS WILL BEGIN IN JUNE.

Work Hours: 8:00 AM to 5:00 PM; Monday through Friday

Department: Emergency Services

Location: 5501 Airport Blvd., Austin

*Criminal, Credit, Driving, Education and Employment Background Check Required. *

Salary: $125,230.14 - $162,799.19 Annually

Location: Austin, TX

Job Type: Full Time

Department: Emergency Services

Job Number: 18-04393

Closing: 6/15/2018 11:59 PM Central

Agency: Travis County

Address: 700 Lavaca Street, Suite 420 Austin, Texas, 78701

Phone: 512-854-9165